From the beginning, users have played an integral role in the design, development, and evolution of the SOAPP® products. Each SOAPP product has had a group of users who provided guidance during development of the initial version. Once a SOAPP product becomes commercially available, SOAPP's product development, support, services, and sales teams work together to monitor and address user issues and to pool their knowledge of changing user needs. Our goal at SOAPP is to be responsive to our customers and to make the SOAPP products a true reflection of their users' needs. The following quotes from SOAPP users provide some indication of how we are succeeding in accomplishing this goal:
conceptual design, the [SOAPP] system produces drawings, estimates, and
financial analysis and comparisons, and I recently purchased it because in
less than eight hours we could turn out a complete design package enabling
us to recommend a variety of potentially suitable module or power plant
"SOAPP allowed us
to ask better questions, enabling us to know the project better and scope
it far more accurately."
"The ready access
to accurate and current information is of key importance. It satisfies my
need to tinker with all the variables, and allowed me to work creatively
with many different scenarios. I was able to thoroughly examine all the
current machinery offerings, making more accurate comparisons than would
have been possible through interviewing vendors."